Found something not held in the Library? You can use Inter Library Loans (ILL) to get it from another library.
Requests for material stocked or subscribed to will not be processed.
There is no charge for making a request. However each request costs the library around £12.50, so please be absolutely sure the article or book is worth getting (eg: it is not a book review!) and is relevant to your needs. There is a charge if you fail to collect ILL items or, in the case of book loans, if the item is renewed (by default or by request) - these charges will be applied to your library account.
To make a request (for your own personal use only).
Open Primo (www.primo.plymouth.ac.uk) and then click on 'ILL Requests' at the top right of the page (you will be prompted to sign in again). Select the correct form for your request. Complete as much detail as possible (not all fields are relevant to every request). Make sure you use the full journal title and not an abbreviated journal title for article requests. Accept the copyright declaration and submit the request. You will need to start over again if you have more than one request.
Usually you will receive an email from the ILL team within 3 to 5 days advising you what to do next. If an article is available electronically, the first time you use the service you must create an account with the British Library OnDemand Service before accessing the link to the article. Follow the additional link in the email ILL send to you and create the account. Wait 20 to 30 minutes and then go back and access the article link. For subsequent requests simply click the link to the article and you will be prompted to log in.
Articles can be downloaded from your account onto 5 devices and will remain accessible for 3 years.