Inter Library Loans (ILLs) are items obtained from other libraries. ILLs can be requested when Plymouth University does not subscribe to a journal title or have a particular book or conference proceeding in the library.
Journals articles, chapters and conference papers are usually delivered electronically via email whereas books are delivered as physical items.
ILL requests are free although there are charges for the renewal or non-collection of physical items. There are no limits on request numbers within sensible and appropriate use. The service does cost the library up to £12 a request so this should be considered when placing requests.
Check the availability of the item on Primo. If we have the item in stock, even if copies are out on loan, your request will not be processed. If an item is missing you should submit your request and note this in the special instructions field.
To make an Inter Library loan request:
· Go to the Primo library catalogue
· Click the Inter Library Loans tab at the top of the screen - you may be asked to log in if you have not done so already (your normal University login).
· Select the appropriate request type and fill out the form as directed.
Requested items, particularly electronically supplied journal articles, arrive within a week. However it can take much longer. Please allow as much time as possible for your item to arrive, especially at peak times as there may be delays in processing your request.
Please note: You will not receive a confirmation e-mail for your request – do not re-submit the request. If you are concerned/have questions about your request, contact the Inter Library Loans team at firstname.lastname@example.org.