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Support for Distance, Placement and Part-time Students: Additional services

Postal service

Fill out a request form and email it to us. Your requested item will be issued to your account and posted. A postal charge will be added to your account. Return postage is also at your own expense. 






Scanning service

Within copyright limits, journal articles and book chapters can be scanned from items in stock and emailed to your university email address, free of charge. All you need to do is fill out a request form and email it to us.

Email your completed request forms to

Note: If you have a visual or print impairment, copyright restrictions may not apply to you. Contact us for more information and see details of our Alternative Formats Service.






Book Collection service

You can ask for books to be made available for you to collect from the Library Information Desk on level 1.

Email your requests to

  • Please make sure you include author, title, edition and shelf mark number.
  • Requests will be processed between Monday - Friday 08:30 - 17:00.
  • We require a minimum 24 hours notice and will email you when your requests are available for collection.
  • Books will be held for 7 days. Any uncollected items will be returned to the library shelves.
  • The library is open 24/7 so you can collect your books at any time.

Borrowing by proxy

If you can't get to the library in person, you can nominate someone else to borrow items on your behalf. They should bring your University card, some ID of their own and a completed Proxy form.






Renewing your books

Renew items online by logging into your Primo library account with your university username and password. You can also renew by phone on 01752 588588 or email

If you have any problems renewing let us know. 






Recalled books

You can borrow most items from the library for 6 weeks. 

If a book you have on loan is requested by another user you must return it within 7 days from the date of the recall or by the existing due date, whichever is sooner.

Regularly check your University email and your Primo library account for any recall noticifications.

If you cannot get into the library you can return items by post - return postage is at your own expense. If an item is not returned by the due date you will incur an overdue charge of £2 per day to a maximum of £50 per item.



SCONUL Access scheme

Due to the pandemic, the SCONUL Access scheme is currently suspended.  See further information here

This is a reciprocal borrowing scheme between most higher education libraries in the UK and Ireland. You can apply to use another library if you are:

  •     Staff (open or fixed term contract)
  •     Postgraduate research student
  •     Part-time student
  •     Distance learning student
  •     Placement student (over 6 weeks)
  •     Full-time taught postgraduate

For more details and to apply, go to Your library account must be clear of any overdue books or charges. Once you have submitted your application online you will receive an acceptance email. Print this off and take it, with your Plymouth University card, to the library you wish to visit.

Contact us:

If you have any questions about any of our services please contact us

  01752 588588

 Live Chat: Ask (messaging service)

You can also find information on Self-Help.

Plymouth University student are eligible for these services if they are: on a part-time course; on a full-time course in part-time mode; away from the University on any form of placement for 6 weeks or more; or, living permanently over 25 miles from the University.