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Library Services during the Coronavirus: FAQs

  • The Charles Seale-Hayne Library is open daily between 08:00 - 20:00

  • The Level 0 Learning Space is open 24/7

  • PAHC is open Mon-Fri 09:00 - 17:00

  • You must book to use these facilities at Resource Booker (Max. two hour slots per day due to COVID-19 health and safety measures)

  • Other learning spaces are available across campus

  • Please check this page and our Tweets for further updates.

Welcome Back

Reserve & Collect

You can now reserve and collect books using Primo:

  1. Log in to Primo and request the book/s that are currently available on the library shelves, that you require
  2. When you find what you're looking for, select "I want this book" to start the reservation process
  3. A new window will open where you need to select "REQUEST" to reserve the book
  4. You will then receive an on-screen notification that the request has been successfully place

The book/s will then be reserved for picking by library staff. Once picked, you'll receive an email with guidance on how to book your collection slot.

Inter Library Loans

Normal Inter Library Loan services have now resumed. You can request articles, chapters and books. Please note that supply times may take longer than usual.

If we are able to supply an Inter Library Loan book you will be able to collect it from the Level 0 Learning Space. You will need to book a time slot on Resource Booker to collect your book.

Inter Library Loan books can be returned via the red returns bin located in the Level 1 foyer.


The Library has a vast digital collection of ejournals, ebooks and specialist online resources which can be accessed remotely:

Search Primo: Primo defaults to online full text access for journal articles. To limit your search to online books as well, choose “books and “full text online” from the left hand refine menu. NB: Many Primo links to ebooks provided by Proquest Ebook Central now allow unlimited concurrent access during the Coronavirus period.

For support with Primo, please see the Primo Support Libguide

Academic staff: Please let your Information Specialist know of any key texts that are currently provided in print format. Information Specialists can look to identify alternative resources in digital format, including digital extract scans where available

Library Subject Guides collate the most useful digital resources for each subject including tailored collections of ebooks that allow for deeper searching within the text; legal resources; e-newspapers; e-archives; data resources; and online journal collections.

Do you have a module e-reading list? Many items on module reading lists are available electronically. Search Leganto for your module code.

Temporary Resources Available

A number of resource platforms and publishers are temporarily removed restrictions to their content during the peak of lockdown. As libraries around the worls have begun to reopen, some publishers are now removing this temporary free access whilst others continue to be available throughout 2020. The library checks and maintains an up to date list of such providers via a reading list to make it easy for you to add these links to reading lists and promote to your students.

If you have any questions about these or resourcing in general, please contact your Information Specialist at your earliest convenience.

Leganto Reading List: Temporary Resources

Help & Support

Live Chat and Email:

By phone: 01752 588588

Mon-Fri: 09:00 -17:00

You can also see our latest updates via Facebook and Twitter.

Information Specialist Support

Your Information Specialists will be available for online meetings via Zoom or email. Contact them via: