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Library Services during the Coronavirus: FAQs

  • The Charles Seale-Hayne Library is open every day 08:00 - 20:00.

  • CSHL Level 0 Learning Space is open 24/7

  • PAHC is open Mon-Fri 10:00-14:00

  • Other learning spaces are available across campus

  • Zoom Rooms available on Level 2. Bookable via Resource Booker

  • Laptop loans are currently unavailable until further notice

  • IT Support available online only, via email, phone and live chat


How to access the Library

  • You must bring your University card to access the building. Please note; the temporary pass kiosk is currently unavailable.

To keep yourself and others safe:

  • You must wear a face-covering at all times.
  • You are expected to follow the guidelines for our COVID control measures.

Borrowing Books

Our reserve and collect service is now suspended and the library is open for you to browse the shelves and self-issue books. The self-issue machines are located on Level 1 by the entry gates.


Book Loans

All books on loan will now be due on the 01 May 2021. This is to account for the National Lockdown. Please check your library account and contact us if your books have not renewed. You will be unable to recall a book during this time.

Returning Books

Books can be returned by putting them in the red box by the Level 1 entrance. In line with current guidance when returning your books they will be placed in quarantine for 72 hours and then be available for loan.

Inter Library Loans

You can request articles and chapters. We are currently unable to supply Inter Library Loan book requests due to the national lockdown. You can still make article and chapter requests. If you need help accessing alternative resources, please speak to your Information Specialist. Please note that supply times may take longer than usual.

Inter Library Loan books can be returned via the red returns bin located in the Level 1 foyer.


The Library has a vast digital collection of ejournals, ebooks and specialist online resources which can be accessed remotely:

Search Primo: Primo defaults to online full text access for journal articles. To limit your search to online books as well, choose “books and “full text online” from the left hand refine menu. NB: Many Primo links to ebooks provided by Proquest Ebook Central now allow unlimited concurrent access during the Coronavirus period.

For support with Primo, please see the Primo Support Libguide

Academic staff: Please let your Information Specialist know of any key texts that are currently provided in print format. Information Specialists can look to identify alternative resources in digital format, including digital extract scans where available

Library Subject Guides collate the most useful digital resources for each subject including tailored collections of ebooks that allow for deeper searching within the text; legal resources; e-newspapers; e-archives; data resources; and online journal collections.

Do you have a module e-reading list? Many items on module reading lists are available electronically. Search Leganto for your module code.

Help & Support

Live Chat and Email:

By phone: 01752 588588

Monday-Friday: 09:00 -18:00

You can also see our latest updates via Facebook and Twitter.

Information Specialist Support

Your Information Specialists will be available for online meetings via Zoom or email. Contact them via: