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Library Guides

Library and IT Self Help

Self help articles for Library and IT support

New Students - Activating Your Account

You will need to set up your computing account before you can enrol.

You will receive an email with the account registration link and details.

  • Input your student number and date of birth to find your account
  • Check and confirm your details
  • Read and agree to our polices
  • Set up your password
  • Make a note of your username and email address
  • Wait 30 minutes for your account to be created, before logging in to the enrolment system.

If you receive the following message you will need to try again the following day after 11am:

 'We are sorry but the details that you have provided do not match an account ready to be activated'

If you continue to get this message after a few days of trying, please contact us.

 

10 steps to IT and digital induction. 1: IT account - activate your university of Plymouth account and set your password, making a note of your email address. 2: Wifi - connect your devices to our free campus wifi Eduroam using your University email and password. 3: right to study check - international students should complete the right to study check using the unique link emailed to you. 4: online enrolment - log into the enrolment system and complete enrolment, upload a photo for your student card. 5: induction timetable - access your induction week timetable on the website.

10 steps to IT and digital induction. 6: uni app and portal - access the portal with your email and password at plymouth.ac.uk and download the University app onto your phone. 7: timetable and dle - make sure you can access your timetable, and that your DLE is populated with your course and module information. 8: Microsoft 365 - Log into your University Microsoft 365 account from the portal or app; you can also download the desktop package to your laptop for free. 9: Digital skills: make sure you have the skills to succeed at University by booking a training session at www.plymouth.ac.uk/services/digital-skills. 10: get IT support - email libraryanditenquiries@plymouth.ac.uk, phone 01752588588, or in person at the ask desk in the Library.

 

 

Enrolment

Enrolment dates - January 2025

New students: Enrolment opens for all students on 01/01/2025

Enrolment closes for Faculty of Health: 20/01/2025

Enrolment closes for Faculty of Science and Engineering: 03/02/2025

Enrolment closes for Faculty of Arts, Humanities and Business: 07/02/2025 

To enrol go to the online enrolment page and follow the on screen instructions.

For your Academic Induction (not on your timetable) please visit here. Your academic timetable may take 48 hours to populate after you have enrolled onto your course.

Online enrolment sections - Tips

Make sure you tick the box at the end of each section and click on Save.

1) About you

2) Further information about you. Tips for this page:

  • Question: Are you or have you ever been in care? Living in care is when you live away from your parents. It could be with foster parents, other family members, in a care home, a residential school or secure accommodation.

3) Contact details. Tips for this page:

  • Out of Term Time Address This will be your 'home' address 
  • Term Time Address This will be your address in Plymouth or where you live during term-time e.g. University Halls. If you do not have this at the time of enrolling you could input your home address temporarily, and update your details via the portal once known.

4) Careers and employability

5) Tuition fee payment notification. Tips for this page:

  • Tick under Payment by Sponsor if your government is paying for your course and directly paying the University.
  • Tick Self-Fee payer if you or your family are paying for the course or if your government has paid you to pay the University.

6) Complete enrolment.

  • Once all the above sections have been completed (with a green tick confirming completion) you will need to click on 'complete enrolment'.
  • You will no longer be able to access the e@pplicant menu.