We value feedback to inform our decisions and develop our services. We are committed to review your feedback to continuously improve service delivery, in line with Plymouth University’s policies and procedures.
We define Feedback as any verbal or written expression of experience related to equipment, services or staff. We welcome all forms of feedback: compliments, suggestions, comments, concerns, complaints, in order to encourage user engagement.
Who can provide Feedback
Everyone using our services.
We expect you to
Sometimes you may like us to respond you personally about your feedback, in order to ensure we are able to so, we encourage you to provide full contact details on the feedback cards provided. Information will only be disclosed to those who need to see it for the purposes of dealing with your feedback. In accordance with the Data Protection Act 1998, we will not share your personal information with anybody else without your knowledge, unless we are required by law to do so.