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Library and IT Self Help

Self help articles for Library and IT support

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Services Levels

The following service levels apply to the Charles Seale-Hayne Library

Full service

During full service hours, you have access to the full range of library and Student IT Support services, including help from specialist staff.

Term time and Vacation

  • Monday to Friday 09:00 – 18:00

Extended hours service

Service points are staffed by a small team who can help with many enquiries. Your enquiry may be logged for action during full service hours.

Term time and Vacation

  • Monday to Friday 18:00 – 20:00
  • Saturday and Sunday 08:00 – 20:00

Overnight service

Single staffed. Staff may be able to help with some enquiries but may need to log your enquiry for assistance during full service hours.

Term time

  • Daily 20:00-08:00

Please see our Student IT Support policy page for full details of out IT support.