Library and IT Self Help
Self help articles for Library and IT support
Services Levels
The following service levels apply to the Charles Seale-Hayne Library
Full service
During full service hours, you have access to the full range of library and Student IT Support services, including help from specialist staff.
Term time and Vacation
- Monday to Friday 09:00 – 18:00
Extended hours service
Service points are staffed by a small team who can help with many enquiries. Your enquiry may be logged for action during full service hours.
Term time and Vacation
- Monday to Friday 18:00 – 20:00
- Saturday and Sunday 08:00 – 20:00
Overnight service
Single staffed. Staff may be able to help with some enquiries but may need to log your enquiry for assistance during full service hours.
Term time
- Daily 20:00-08:00
Please see our Student IT Support policy page for full details of our IT support.