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Library Guides

Library and IT Self Help

Self help articles for Library and IT support

Your IT Account

Student IT Accounts

  • Accounts are disabled monthly based on data in the student record system. Accounts are disabled for anyone who no longer has a live status (i.e. your enrolment has been marked as Complete or Withdrawn).
  • This process will not run in July or August to avoid any disruption to departing students who may be taking resits or working for UoP during Clearing or Open Days over the summer.
  • If your IT accounts is due to be disabled you will receive an email on the second Thursday of the month informing you of what is about to happen.
  • Two weeks later
    • If your studies are continuing and your student record has been amended by your Faculty, your IT account will be automatically removed from the disablement process and will remain active.
    • If no changes have been made in the record system your IT account will be disabled.
  • 3 months later your account will be permanently deleted.  Once deleted, content from the account (such as email from the mailbox and files from the OneDrive) are purged and cannot be recovered.