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Library and IT Self Help

Self help articles for Library and IT support

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Visitors

Members of the public, over the age of 18, may use the library for reference purposes provided they have a valid visitor card. The visitor card, which must be applied for in advance, allows for 15 visits per annum.

The library is open to visitor card holders between 08:00 and 18:00 with no access during April/May due to the exam period.

Members of the public have no automatic right of access to University facilities and we reserve the right to refuse entry.

Anyone wishing to use the Library beyond their 15 visits, or to borrow books, will be able to apply for Borrowing Associate membership of the University Library at a cost of £60.00 per annum, or £30.00 per annum for alumni graduates.

To apply for a visitor card

  • You must be aged 18 or older
  • Please use our eStore facility to order a membership online. There is no charge.

  • After you have ordered a membership online you will need to email a passport-sized photograph to libraryanditenquiries@plymouth.ac.uk 

Your photograph must be:

  • Recent
  • Clear, in focus and in colour
  • Contain no other objects or people
  • Show your head, shoulders and upper body

Once your application has been accepted your Visitor card will be available for collection within 5 working days. You will notified by email when your card is ready to collect. We reserve the right to refuse an application.

Members of the public may reapply for a Visitor card every 12 months by ordering a new membership via eStore, and emailing in a new photograph.

Collecting a visitor card

To collect your card you must provide photo ID and proof of address and age. Copies of ID shown on a mobile device are NOT acceptable proof of ID.

Acceptable Proof of Address Acceptable Photo ID
Utility or Council Tax bill Full UK/EU driving licence
Home insurance policy Passport or National ID card
Bank, building society or credit card statement Bus pass/rail card
TV licence or reminder letter NUS card/University/College card
Car Tax reminder or certificate Work ID

Accessing the Library

A valid Visitor card must be produced and dated to gain entry to the Library.

You will be able to reference our physical library stock and use the guest Wi-Fi.

You will not be able to access:

  • Electronic resources
  • Software or databases
  • Printers
  • PCs
  • Level 0 Learning Space
  • Bookable Study rooms

Other Membership

  • Anyone wishing to use the Library beyond their fifteen visits, or to borrow books, will be able to apply for Borrowing Associate membership of the University Library at a cost of £60.00 per annum, or £30.00 for alumni graduates.
  • SCONUL Access is a reciprocal borrowing scheme which allows many university library members to access facilities at other libraries which belong to the scheme.
  • If you are a student enabler you can get a library access card.