Skip to Main Content
It looks like you're using Internet Explorer 11 or older. This website works best with modern browsers such as the latest versions of Chrome, Firefox, Safari, and Edge. If you continue with this browser, you may see unexpected results.

Library and IT Self Help

Self help articles for Library and IT support

Library and IT Self Help Banner

Connecting to Wi-Fi

Our Wi-Fi is called eduroam (education roaming). For a faster and more secure service University students and staff should connect to eduroam and not Guest WiFi UoP.

Instructions to connect your device to eduroam.

If you cannot connect to eduroam try using the Configuration Assistant Tool (CAT).

Rules and Regulations. By using the eduroam service you have agreed to abide by the following rules and regulations:

Wi-Fi service for guests

The University also provides a free Wi-Fi service for guests. To connect:

  • Select Guest Wifi UoP from the Wi-Fi connection options on your device.
  • A Sign-In Required message may appear. Select Ok.
  • You will be directed to the Connect with Plymouth University page.
  • You will be asked to fill out your first name, last name, email address and agree to the terms & conditions. After you have completed this, click on submit.

You should now be connected to the Wi-Fi.

Technical requirements

Your computer needs to meet the following technical requirements:

  • up-to-date anti-virus software must be installed. If you do not have an up to date anti virus program please view our anti-virus page for information
  • all critical updates for your operating system must be installed.
  • a working 802.11b/g/n WiFi certified Network card, capable of WPA2-Enterprise encryption.
  • a built-in network adapter. If you have a new computer, then it is likely to be pre-installed. If you are unsure check online or contact the manufacturer.