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Library Guides

Library and IT Self Help

Self help articles for Library and IT support

Setting up account authentication (MFA)

You must set up multi-factor authentication (MFA) to protect your account

When you first sign into your account, you will see the following screen

Screenshot of a screen requesting use of MFA

Click on Next

You must register two methods to authenticate. We recommend registering the app first and then a mobile phone number.

Instructions can be found here:

Amending your authentication methods

If you want to make changes or check the methods you have set up

  • Go to your account security screen
  • Sign in with your University of Plymouth email and password
  • In the top right-hand corner click on 'View account' and 'Security Info'

Screenshot of the Security info options

  • Update or add new methods as required