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Library and IT Self Help

Self help articles for Library and IT support

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Enter and Exit the library

You will need your University of Plymouth ID card, Associate or Visitor card to enter and exit the library. 

Check our opening times before planning a visit.

Enter

  • Swipe your University of Plymouth ID card on the entry gate to enter the library.
  • Once you are in the library be vigilant with your belongings and do not leave them unattended.

Exit

  • If an alarm sounds as you leave, go to the reception desk to have your items checked.  
  • If you have items which have not been issued correctly, the incident will be recorded and if appropriate the items will then be issued correctly to you.
  • Any person stopped at the Library exit whilst making a deliberate attempt to remove materials from the Library without having them issued, may have their borrowing rights suspended pending an interview with the Library Customer Service Manager or their nominee. The Library Rules form part of the Code of Conduct and General Regulations for students, and the University's Disciplinary Procedures may, therefore, be invoked in cases of alleged misconduct or breach of the rules.

Forgotten or Lost University card

If you forget your University of Plymouth ID card:

  • You will be asked to sign in at a kiosk by the front gates using your Plymouth University username and password (you may also be asked to provide ID).
  • A temporary library entry pass, valid until midnight of the day of issue, will be printed.
  • Please keep the pass safe until it expires as it will be required upon exit. 
  • Only one temporary entry pass per day can be issued.

Lost Cards

  • If you lose your University card you should obtain a new one from the Card office as soon as possible.
  • If you lose an associate member library card you should report this to staff at the reception desk as soon as possible.