Library and IT Self Help

Book and DVD loans

• If any items on your account become very overdue, your library account will be suspended. For assistance, contact us.
• You will be charged a 'lost item replacement' fee for any books that are 6 weeks or more overdue. 
• If an item is requested and not returned on time you will gain overdue recall charges. If the requested item is overdue, you will be charged overdue recall fees from the date the book is due back onwards
• If you have charges of £25 or over on your account, you will receive a University invoice and your account will be suspended. 

You should check your library account and renew your loans regularly as loan periods will be shortened if items are requested. 

Equipment loans 

• Equipment loans overdue by 14 days or more will be deemed lost and you will be charged the full replacement cost of the item. 

Inter Library Loans 

• A renewal fee will be added to your account for any overdue Inter Library loans. 
• Lost inter library loan books from the British Library will be charged at a minimum of £194.80. Other suppliers may charge different fees. These may be able to be refunded, minus an administration fee, if the lost item is returned within six weeks. 

Paying for overdue charges

• At the Reception Desk on level 1 of the library with a bank card or with your University card pre-loaded with money. We do not accept cash.
• By phone (01752) 588588 with a debit or credit card

Paying for invoiced charges

• For invoiced charges, follow directions at the bottom of the invoice to pay by BACS.
• Once a lost item has been paid for (before or after invoice) we will purchase a replacement copy and so we will not accept returned items or offer refunds. Please contact LibraryandITenquiries@plymouth.ac.uk /Library Reception Desk with any queries.

If you incur overdue charges due to circumstances such as illness or bereavement, the charges may be waived.